Sober coaching terms and conditions
1. Services Provided
Sober Coaching provides non-clinical support for individuals seeking recovery from alcohol or substance use. Services may include:
Recovery planning
Accountability support
Lifestyle and routine guidance
Relapse prevention strategies
Accompaniment to recovery meetings or activities
Telephone or online support
Sober Coaching is not therapy, counselling, or medical treatment.
Clients requiring medical or psychological treatment will be referred to appropriate professionals.
2. Client Responsibilities
The client agrees to:
Be honest and open during coaching sessions
Take responsibility for their own recovery decisions
Attend scheduled sessions on time
Notify the coach of cancellations within the agreed timeframe
Seek medical advice where appropriate
The client understands that recovery outcomes cannot be guaranteed.
3. Confidentiality
All information shared during coaching is confidential except where disclosure is required by law, including:
Risk of harm to self or others
Safeguarding concerns
Court orders or legal requirements
Communication via phone, email, or messaging apps cannot be guaranteed to be fully secure.
4. Professional Boundaries
The sober coach will:
Maintain professional boundaries
Provide services within their competence
Act in the client’s best interests
The client agrees:
Not to engage in abusive or threatening behaviour
To respect agreed communication hours
Not to request illegal activities
Services may be terminated if boundaries are violated.
5. Fees and Payment
Fees are agreed in advance.
Payment terms:
Payment is due in advance unless otherwise agreed
Late payments may result in suspension of services
Travel costs and additional expenses may be charged separately
All fees are non-refundable except at the coach's discretion.
6. Cancellations and Rescheduling
24–48 hours notice is required to cancel or reschedule sessions
Late cancellations may be charged in full
Missed sessions are charged in full
7. Emergency Situations
Sober Coaching is not an emergency service.
In emergencies clients should contact:
Emergency services (999)
GP or medical provider
Crisis support services
The coach is not responsible for crisis intervention.
8. Liability
The client acknowledges:
Coaching is a supportive service only
The client is responsible for their own choices and actions
The coach is not liable for relapse, injury, loss, or damages arising from participation in coaching
To the fullest extent permitted by law, liability is limited to the total fees paid.
9. Termination of Services
Either party may terminate services with written notice.
Immediate termination may occur if:
Payment is not received
Boundaries are violated
Safety concerns arise
Coaching is no longer appropriate
Outstanding fees remain payable.
10. Communication
Communication methods may include:
Phone
Text/WhatsApp
Video calls
Response times are typically within 24–48 hours during business days.
11. Data Protection (UK GDPR)
Client data will be:
Stored securely
Used only for coaching purposes
Not shared without consent except where legally required
Clients may request access to their personal data.